Emergency Aid

As a result, new satellite terminals have been developed and migration to a new satellite platform and the installation of a new cloud solution have been started. At the cutting edge of technology, the new version of the platform will be more efficient, flexible and scalable.

In operational terms, emergency.lu will continue to provide ICT services to humanitarian agencies and to the populations and governments of countries hit by emergencies. In 2021, Luxembourg’s humanitarian action provided services to humanitarian organisations in the Central African Republic, Chad, Niger, Nigeria, Syria and Venezuela, at the request of the World Food Programme (WFP), the ETC (Emergency Telecommunications Cluster), the United Nations High Commissioner for Refugees (UNHCR) and UNICEF.

After the magnitude 7.2 earthquake that struck Haiti on 14 August 2021, Luxembourg responded to the formal request for international assistance launched through the European Civil Protection Mechanism, deploying two satellite communication terminals and four experts.

In addition, in the context of the Ahr valley floods and in close collaboration with our partner Ericsson Response, emergency.lu was able to provide connectivity to the St. Antonius Krankenhaus in Eschweiler, Germany.

16 terabytes of data were transferred via emergency.lu satellite links in 2021.